About Top Performance Results, LLC
16 years building businesses, developing leaders, and helping small business owners work smarter.
Our Story
Top Performance Results did not start with a grand plan. It started with a DiSC assessment.
Diane Lazarowicz had experienced the power of behavioral assessments firsthand during her corporate career as a Vice President of Fixed Income Trading and Sales Operations on Wall Street and recognized immediately that small business owners were missing access to tools that larger organizations took for granted.
She started by bringing DiSC assessments to small businesses. During her sessions, clients began asking her to coach them. So she got certified as an executive coach. In that work she saw a consistent need for stronger leadership development and team dynamics. She added the Five Behaviors of a Cohesive Team facilitations and leadership training. When people began to ask her to speak on these topics she started speaking.
For over a decade that was the work — coaching, assessing, facilitating, speaking, helping small business owners lead better and build stronger teams.
Then AI arrived.
With a degree in Information Systems and a naturally technical mindset, Diane embraced AI immediately, not as a novelty but as a practical operational tool. She noticed something that most people in her space were missing: Corporate America was adopting AI aggressively, but small businesses were barely getting started.
That gap was the problem worth solving.
What Diane had learned from over a decade of working inside small businesses was how work actually flowed, where time disappears, and how teams break down. In addition, her Wall Street operational background and deep understanding of AI led her to create something new: The Workflow Refinement Method™ (WRM). This method is a structured approach to redesigning how work gets done, applying AI where it genuinely reduces workload, and creating the operational clarity that small businesses need but rarely receive.
Meet Diane Lazarowicz
Diane Lazarowicz is a workflow consultant, executive coach, behavioral expert, and keynote speaker with 16 years of entrepreneurial experience, including more than 12 years building Top Performance Results into a firm dedicated to helping small business owners improve how work gets done.
Her background spans Wall Street operations, information systems, executive coaching, leadership development, behavioral assessment, and AI workflow design, a combination that does not exist anywhere else in the small business consulting space.
Diane is a natural teacher, a strategic problem solver, and someone who brings genuine creativity with keen people awareness to every engagement. She has worked with business owners across industries and helped teams communicate and execute more effectively. Today her focus is on helping organizations redesign how work flows so AI can do what it is actually good at — reducing the repetitive, manual, time-consuming work that quietly consumes hours every week.
How Diane Works With Clients
This work is personal.
Every engagement gets real attention, real energy, and genuine investment in the outcome. Diane works alongside business owners through the process of identifying where time is being lost, redesigning how work flows, and building the operational clarity that makes businesses easier to run.
If you are ready to work with someone who brings real experience, genuine investment, and the expertise to make your business actually run better, it is time to have a conversation.
Background and Credentials
✅ Vice President of Operations — Wall Street
✅ Degree in Information Systems
✅ Certified Executive Coach
✅ DiSC Certified Practitioner
✅ Five Behaviors of a Cohesive Team Certified Facilitator
✅ Certified SBA Women-Owned Small Business (WOSB)
✅ AI Workflow Consultant — 3 years specialized practice
✅ Keynote Speaker — operational improvement, leadership, and AI in the workplace
Our Mission
To help small business owners simplify operations, improve workflows, and build teams that execute effectively — because small businesses deserve the same operational clarity that large organizations take for granted.
